Customer Service Officer
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Email:pmcplconsultant@gmail.com |cv@pmcpl.com
About Client- Manufacturing of Chemical
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(Please Note:- This position is on 3rd Party Payroll Yearly Renewable Contract)
Position: Customer Service Officer
Location: Mumbai
Criteria: Any Graduate/Diploma/Degree in Supply Chain Management, Logistics, or similar field with 3+ Years of experience in Customer service in similar fields.
Other Skills:
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Good proficiency in English
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SAP working knowledge
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Situational awareness
Key Responsibilities:
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Support Sales and Delivery Order Management tasks with back-end activities
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Support CSO for day-to-day activities like checking product availability, order status and delivery tracking
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Support Credit Management, Billing and Accounts Receivable Follow-up
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SAP data entry for Non-conformance Management (NCM) system & follow-up for closure.
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Inform CSO in implementation of business rules violations related to customer order management process
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Provide order status report and monitor customers’ order placement with CSO on a periodic basis.
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Support CSO on all non-core activities wherever is required.
To apply for this job, send your resume on pmcplconsultant@gmail.com