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04 Jul

Sr Key Account Manager

By Admin

About Client – A Service Provider
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Position:  Sr Key Account Manager

Location: Gurgaon, Bangalore, Mumbai

Reporting To: Sales Head

Criteria: Any Graduate with 5+ years of experience in B2B Account Management of industries such as Facility Management, Courier.

Job Description:

  • Key Account Management, Feedback & References

  • Once a customer has gone live, do account mapping and set a plan to acquire more business from the customer in terms of new verticals, additional geographies and additional products.

  • Conduct regular meetings with the customer and solve issues if any.

  • Maintain client master data and keep it updated with latest product addition and changes if any and keep tech team also in loop for the same

  • Take regular feedback and get testimonials from the customer and prepare case studies

  • Take references from the customer and share with the team for further prospecting.

  • Timely and well-presented Customer review meets (strategic level) as decided by Management

  • Handle one off offline enquiries of the customer

  • Meet prospective customers and identify influencers, users, decision makers, detractors within different departments of the company.

  • Responsible for on time collections from customers

  • Ensure invoices have been received and put in process

  • Solve problems around incorrect billing, deductions etc on priority

  • Responsible for sending timely reports (daily, weekly, monthly) to management

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Please follow our company page: https://www.linkedin.com/company/pioneer-management-consultant-pvt-ltd For Latest Updates on Job Opportunities, Interview Tips, Latest Trends in Hiring Process& many more

Interested candidates are requested to please share your credentials with complete information about your job profile, total experience, your current ctc, your take-home , your expectation, your notice period .

Pl note: Our client has stringent reference check policy, so pls do not provide any mis-leading information nor do suppress any information.

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To apply for this job, send your resume on pmcplconsultant@gmail.com