Regional Manager - Sales
Our Client: Manufacturer of Specialty Lubricants
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Position: Regional Manager - Sales
Location: Chennai
Reporting to: Director - Technical Services
Department: Sales & Marketing
Criteria: Engineering Degree in Mechanical or Chemical Min 10 – 12 years’experience in Industrial MRO product sales
Skills: Planning & Organizing, Administration & Management, Leadership, Communication & Interpersonal skills, Result Orientation, Flexibility
Job Responsibilities:
Brand Management
- Increase awareness of company’s Products, it's features and benefits across target industries/segments.
- Representing company’s business policies in various trade fairs and networking events to attract more and more clients to promote the company’s Brands
- Establish and Enhance the image of organization as a credible, dependable, and responsible MRO products organization which meets all requirements of "Make in India" and provides products and services comparable to any highly reputed international brand.
- Involvement and participation in Marketing initiatives
- Competition Analysis - Has clear understanding of competitors for company’s products and develop effective strategy to counter and increase market penetration.
- Comprehend, analyze problems and prevailing conditions and evolve meaningful solutions for customers to address service needs.
New Market Development
- Identify target markets and Develop strategies to establish effective and result oriented communication with them.
- Improve product marketability and profitability by researching, identifying, and capitalizing on emerging opportunities, improving product range and image, coordinating for New Product development internally or identifying new Agencies whenever required.
- Attract potential customers by answering product and service questions; suggesting information about other products and services
- Identification and liaison with appropriate authorities and government bodies to promote institutional and core segment selling.
- Keep up to date with the new requirement in the market, building relationships and keep a tab on all prospect and potential customer base to generate new customers.
Meet Sales Targets
- Establish sales objectives by forecasting and developing annual sales quotas for Target industries and Market Segments.
- Prepare and adhere to the Sales Budget for the year, quarterly forecast of sales, monthly sales commitment to ensures yearly sales targets are achieved.
- Follow-up of all leads through various stages to ensure planned movement.
Implementing structured sales programs by developing field sales action plans.
Retain and Manage Existing Customers
- Maintaining long lasting customer relationship.
- Undertaking customer engagement initiatives
- Ensures payments terms are such that the working capital requirement is constantly reduced
Services
- Support clients in all their requirements.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
Ensures the development and maintenance of standards, policies and procedures regarding customer service - Work with all the Business Partners and/or internal colleagues as required, to resolve problems, facilitate solutions and enhance customer service offerings
Identify Product Development / Improvement Needs
- Explore ways of improving existing products and services, and increasing profitability
Monitor and Analyze market trends for target business lines. - Have complete awareness and knowledge of competitors products and services
Liaison with other internal departments such as Procurement, Production, R & D etc. to evaluate possibilities of new product as well as improvement in existing products
OEM
- Identify key OEMs for company’s Products and ensure approval of company’s Brands with key OEMs.
- Develop and maintain relationship with key OEMs for for all company’s Products
- Develop plans for improving business for the aftermarket sales for OEMs
- Development and retention of new OEMs
- Effective complaint management to ensure sustainable relationship with all OEMs
Team Management
- Structure the region based on high potential and strategically important clusters, and assign sales team to them.
- Establish the KRAS of each team member. Monitor, guide, coach and Mentor team to enable them to meet their KRAs and Targets
- Motivates team and ensures fairness in treatment to every team member
- Ensure team is well trained in each area in line with set process
- Ensure appropriate leave planning / approvals of team members such that there is minimal impact on team deliverables
- Performance appraisals / coaching, regular briefings, disciplinary actions as required Coordinate with HR for all employee related aspects and keep a check on attrition levels within the team _____________________________________________________________________________________________________________________
Pl follows our company page: https://www.linkedin.com/company/pioneer-management-consultant-pvt-ltd
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Interested candidates are requested to please share their resumes, please mention your total experience in Sales & Marketing, your current ctc [fixed, variable, take home], your expectation, and your notice period.
Pl note: Our client have stringent reference check policy, so pls do not provide any mis-leading information nor do suppress any information
To apply for this job, send your resume on pmcplconsultant@gmail.com